Visit us: 6 Queens Parade,
121-123 London Road,
Waterlooville, PO7 7EB

Privacy Policy

Who we are

Suggested text: Our website address is: https://victorycarpetshampshire.co.uk.

Victory Carpets LTD (“we”, “us”, or “our”) is committed to protecting the privacy of our customers (“you” or “your”). This Privacy Policy outlines the types of personal information we collect, how we use it, and the steps we take to ensure your personal information is handled appropriately. Our practices are designed with your privacy in mind, aiming to manage your information responsibly and provide you with choices about how your information is used.

Information We Collect

We collect information to provide better services to all our users. The types of personal information we collect include:

  • Contact Information: Your name, address, email address, and telephone number.
  • Transaction Information: Details of quotes and invoices we provide to you, including services requested or purchased.

We collect information in the following ways:

  • Information you give us: For example, when you request a quote, we ask for personal information, like your name, email address, telephone number, or credit/debit card information (if applicable).
  • Information we get from your use of our services: We may also collect information about the services you use and how you use them.

How We Use Information We Collect

We use the information we collect from our services to provide, maintain, protect, and improve them, to develop new ones, and to protect our company and our users. We also use this information to offer you tailored content – like giving you more relevant search results and ads.

More specifically, we use your information to:

  • Process transactions and send notices about your transactions.
  • Resolve disputes, collect fees, and troubleshoot problems.
  • Prevent potentially prohibited or illegal activities, and enforce our Terms and Conditions.
  • Customize, measure, and improve our services and the content and layout of our website.
  • Send you targeted marketing, service update notices, and promotional offers based on your communication preferences.

Information You Share

Our services let you share information with others. Remember that when you share information publicly, it may be indexable by search engines. Our services provide you with different options on sharing and removing your content.

Accessing and Updating Your Personal Information

Whenever you use our services, we aim to provide you with access to your personal information. If that information is wrong, we strive to give you ways to update it quickly or to delete it – unless we have to keep that information for legitimate business or legal purposes.

Information We Share

We do not share personal information with companies, organizations, and individuals outside of Victory Carpets LTD unless one of the following circumstances applies:

  • With your consent: We will share personal information with companies, organizations, or individuals outside of Victory Carpets LTD when we have your consent to do so.
  • For external processing: We provide personal information to our affiliates or other trusted businesses or persons to process it for us, based on our instructions and in compliance with our Privacy Policy and any other appropriate confidentiality and security measures.
  • For legal reasons: We will share personal information with companies, organizations, or individuals outside of Victory Carpets LTD if we have a good faith belief that access, use, preservation, or disclosure of the information is reasonably necessary to meet any applicable law, regulation, legal process or enforceable governmental request.

Security

We work hard to protect Victory Carpets LTD and our users from unauthorized access to or unauthorized alteration, disclosure, or destruction of information we hold. In particular:

  • We encrypt many of our services using SSL.
  • We review our information collection, storage, and processing practices, including physical security measures, to guard against unauthorized access to systems.
  • We restrict access to personal information to Victory Carpets LTD employees, contractors, and agents who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations. They may be disciplined or terminated if they fail to meet these obligations.

Changes

Our Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of privacy policy changes).

Contact Information

For any questions or concerns regarding privacy at Victory Carpets LTD, please contact us at info@victorycarpetshampshire.co.uk